Crypto Exchange Kraken Faces Extortion Attempt After Insider Access Incidents Involving Support Staff

By Micah Zimmerman

Crypto Exchange Kraken Faces Extortion Attempt After Insider Access Incidents Involving Support Staff

Crypto exchange Kraken disclosed two insider security incidents where support staff inappropriately accessed limited client data from about 2,000 accounts (0.02% of users), with no funds or core systems at risk. A criminal group then attempted extortion using videos of internal systems showing client data. Kraken refused to pay, notified affected users, and is cooperating with law enforcement while strengthening internal controls.

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